Subject: Re: Missing items 6478581058
From: Mohammad Musaed <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 2 Jan 2021 00:15:34 -0700 (MST)

ANY UPDATE 

From: "Mohammad Musaed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 21 December, 2020 18:58:26 
Subject: Missing items 6478581058 

Hi Team 

With reference to the order number 6478581058, AWB S000915790869, 
Delivery Date 4/28/20 6:00 PM 
The customer emailed us complaining of missing 7 items ( 
161437029 - - Mickey Mouse Printed 2-Piece Towel - 61x92 cms 
​162052747 - - Juniors Printed Comb and Hairbrush 
161193397 - - Juniors Printed Diaper Bag with Zip Closur 
161166373 - - Juniors Printed Baby Cuddle Wrap 
162078957 - - Juniors Printed 7-Piece Clothing Set 
161648993 - - Juniors Embroidered Towel with Hood and Mittens 
155453728 - - Mickey Mouse Printed Changing Mat 

AS per the customer, she received her consignment missing the items above , while she paid for the full shipment ,however it shows to us the item was included the consignment once we track the shipment. 

Due to this we request you to look into this concern and confirm to us whether the item was shipped to the customer or not , if no please refund the amount to the customer at the earliest 

Awaiting for your response, 

Thanks & Regards, 
Tawfik