Subject: Re: Cancelled order# 2000575859
From: Shakeeb Arsalan <[email-masked]>
To: Alinaqi Bhavnagri <[email-masked]>, Akshay Berry <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, Algaili Ahmed <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 1 Jan 2021 23:03:13 -0700 (MST)

Hi Team, 

Please note that the amount is EGP190.00. 

Regards 
Shakeeb 

From: "Alinaqi Bhavnagri" <[email-masked]> 
To: "Akshay Berry" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Algaili Ahmed" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, December 29, 2020 5:50:38 PM 
Subject: RE: Cancelled order# 2000575859 

Dear Akshay, 

Please share the amount of the order for the bank to verify. Also if we can have some screen shot to be shared with bank. 

Alinaqi Bhavnagri | DGM Finance 

Orient International Trading | Landmark Group 
Mirage Mall | 1st Settlement | New Cairo | Cairo | Egypt 
Mob: +20102 307 0555| [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 

From: Akshay Berry <[email-masked]> 
Sent: Tuesday, December 29, 2020 1:07 PM 
To: Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Alinaqi Bhavnagri <[email-masked]> 
Cc: Fauzan Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Algaili Ahmed <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: RE: Cancelled order# 2000575859 

Hi [ mailto:[email-masked] | 
@Alinaqi Bhavnagri ] , 

Any update on the below if the payment was captured at our end. 

Card Owner: Yasmen abdelhamed ibrahim 

Card number: 539935******8910 

Type: mastercard 

Month: 

Valid from year: 

Month: 10 

Valid to year: 2024 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, December 29, 2020 12:39 AM 
To: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Alinaqi Bhavnagri < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Musalman < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Algaili Ahmed < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Cancelled order# 2000575859 
Importance: High 

[ mailto:[email-masked] | @Akshay Berry ] 

Can you please follow up on this. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, December 25, 2020 11:11 AM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Alinaqi Bhavnagri < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Musalman < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Algaili Ahmed < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Cancelled order# 2000575859 

External email sender, please take precaution. 

Hi Jessie, 

Till now we have not received any update in the below concern. 

Thanks & Regards, 
Seeta Kunwar 

From: "jessie caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Alinaqi Bhavnagri" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Algaili Ahmed" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 18 December, 2020 13:52:14 
Subject: RE: Cancelled order# 2000575859 

[ mailto:[email-masked] | @Alinaqi Bhavnagri ] 

Can you please check with the below details? 

Card Owner: Yasmen abdelhamed ibrahim 

Card number: 539935******8910 

Type: mastercard 

Month: 

Valid from year: 

Month: 10 

Valid to year: 2024 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Alinaqi Bhavnagri < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, December 17, 2020 2:26 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Algaili Ahmed < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Cancelled order# 2000575859 

Dear Jessie, 

Please share the details of the credit card. As we cannot track with order number. 

Alinaqi Bhavnagri | DGM Finance 

Orient International Trading | Landmark Group 
Mirage Mall | 1st Settlement | New Cairo | Cairo | Egypt 
Mob: +20102 307 0555| [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CAlinaqi.bhavnagri%40landmarkgroup.com%7C56326343c9344e91841c08d8abe9d27d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637448368027661085%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=bx9ilWf40zel96PYSPST0%2FwfuCw1aSZ4LnFT14B7HNI%3D&reserved=0 | www.landmarkgroup.com ] 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, December 17, 2020 12:18 PM 
To: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Alinaqi Bhavnagri < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Algaili Ahmed < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Cancelled order# 2000575859 
Importance: High 

[ mailto:[email-masked] | @Alinaqi Bhavnagri ] 

Can you help us on the below? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, December 17, 2020 7:47 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Algaili Ahmed < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Cancelled order# 2000575859 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us on the below case. 

Regards, 

Fauzan 

From: "Algaili Ahmed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, December 17, 2020 9:13:28 AM 
Subject: Cancelled order# 2000575859 

Hi Team, 

With reference to order ID# 2000575859 placed on 23 Nov 2020 the order has been cancelled, but the customer is still insisting the amount has been captured. 

We have pushed the the customer to check with his bank and then later to share us a certified image of his bank account statement but she is not satisfied to provide us with his bank statement account. 

Kindly check whether the amount is captured or not. 

Thank you for your help. 

Regards, 

Algaily. 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CAlinaqi.bhavnagri%40landmarkgroup.com%7C56326343c9344e91841c08d8abe9d27d%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637448368027661085%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=bx9ilWf40zel96PYSPST0%2FwfuCw1aSZ4LnFT14B7HNI%3D&reserved=0 | 
www.landmarkgroup.com ] 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com