Subject: Re: Late refund: Case id - 1881111 Order ID: 9619073613 Tracking ID : RP120120001852
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 1 Jan 2021 22:56:17 -0700 (MST)

+attachemt 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, January 2, 2021 11:25:14 AM 
Subject: Late refund: Case id - 1881111 Order ID: 9619073613 Tracking ID : RP120120001852 

Hi Team, 

Please let us know the update on the below as the customer is still chasing us for the refund. 

Problem Statement : Item collected however not to the warehouse. 

Case id - 1881111 

RMA created : Dec 1, 2020 
Order ID: 9619073613 
Tracking ID : RP120120001852 

Assistance Required: Urgent return to the warehouse. 

Issue Description: The order was collected on Dec 7, 2020, but till now the order has not reached back to the warehouse. We request you to arrange an RTO on priority basis. 

Regards, 
Manish