Subject: Re: Missing item// 6486497653
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 1 Jan 2021 20:13:11 -0700 (MST)

Please follow up 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 26 December, 2020 12:46:21 
Subject: Missing item// 6486497653 

​Dear team, 

Problem Statement: Missing items 

Order Date: Apr 27, 2020 
Order ID: 6486497653 
Tracking ID: S001093020030 

Assistance Required: Need missing item 

Issue Description: The customer placed order for 2 items but as per the customer he has only received 1 item, Under the consignment details we can see that all 2 items has been delivered from our side. 

The issue has been forwarded to the courier team and child ticket created under No: 1901939 but no action has been done. 

The missing item is 162393808 - - Mimi Lu Zoey Stroller with Canopy SAR199.00 

Please assist us to resolve the issue on a priority. 

Best Regards, 
Algaily.