Subject: Re: Need Refund #6490096505
From: "HAMZA AL. NOMANI" <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 1 Jan 2021 16:56:36 -0700 (MST)

Hi team, 

Any update. 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "HAMZA" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 28 December, 2020 07:54:27 
Subject: Need Refund #6490096505 

Hi Team, 

With reference to order # 6490096505 
Tracking ID: CRDSAL0019632320 
Order Date : May 8, 2020 

As per SaudiPost website the order has been retuned to origin on 20/06/2020 , and there is not date on Fareye, 

Kindly check and assist us to mark the order as NDR and process refund for customer. 

Regards, 
Fauzan 

From: "HAMZA" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, December 28, 2020 5:37:47 AM 
Subject: Need Refund 

Hi Team, 

Order Date : May 8, 2020 
Order ID: 6490096505 
Tracking ID: CRDSAL0019632320 

The customer placed an order on MAY but the order Not deliverd and returned,However the statues on hybris is still showing On progress and the customer need the refund. 
Kindly check and do needfull. 

Regards, 
Hamza