Subject: Re: App issue
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: HAMZA <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 1 Jan 2021 16:21:53 -0700 (MST)

Hi Hamza, 

Kindly share the all details JIRA ticket + customer email ID and ticket ID. 

Regards, 
Fauzan 

From: "HAMZA" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 2 January, 2021 03:39:25 
Subject: App issue 

Hi team, 

The customer tried to enter her account but there was an issue on his password and tried to reset her password and couldn't to reset it. 
Kindly fix the issue asap. 

I escalated the above issue to JIRA 15 days ago and they haven't response yet. 
Kindly check and do needful. 
Regards, 
Hamza