Subject: Complaint Not Shipping Order
From: MOHD SALMAN <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 1 Jan 2021 11:25:03 -0700 (MST)

Hi Team, 

Problem Statement: Not Shipping 
Order Date : Oct 30, 2020 
Order ID: 6237444448 
Tracking ID: NA 

Assistance Required: Need Refund for not shipping order 
Issue Description: Customer placed order on 30 Oct and till now he/she has not received the order. As per the hybris there is no consignments created there. 
We request you to refund for the order as per the customer wishes asap. 

Regards, 
Mohd Salman