Subject: Re: Proof of delivery 6246980121& FP1125200003590
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Olm Riyadh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Srishty Lsm <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>
Date: Fri, 1 Jan 2021 08:16:25 -0700 (MST)

Hi Team, 

Please advise on the below, still not getting any update regarding POD from the team. Customer is chasing for their refund as they are still denying receipt of this order. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Olm Riyadh" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Srishty Lsm" <[email-masked]>, "Mohammed Awad MohammedGaily" <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohd Imran" <[email-masked]>, "malik ismail" <[email-masked]> 
Sent: Friday, December 18, 2020 4:01:07 PM 
Subject: Re: Proof of delivery 6246980121& FP1125200003590 

Hi Team, 

Any update ? 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Olm Riyadh" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Srishty Lsm" <[email-masked]>, "Mohammed Awad MohammedGaily" <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, "ramesh gottimukkala" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, December 14, 2020 1:43:02 PM 
Subject: Re: Proof of delivery 6246980121& FP1125200003590 

Hi Team, 

Please assist regarding the following issue. 

Regards 
Shakeeb 

From: "Srishty Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, December 14, 2020 1:30:43 PM 
Subject: Proof of delivery still not shared 

Hi Team, 

Ticket No: 1795039 
Order No: 6246980121 
Tracking id: FP1125200003590 

The customer has not recieved the order but the status is showing as delivered. The issue has been escalated to our courier team and proof delivery has been asked but there is no update from them. 

Kindly advice for the same. 

Regards, 
Srishty