Subject: RE: Home Centre - Proof of collection: Case id - 1918679 Order Number: 8221537177
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Akshay Berry <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 1 Jan 2021 10:46:42 +0000

Hi @Vijay mandal (TCS)<mailto:[email-masked]>

A kind reminder and for your help please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, December 31, 2020 7:18 PM
To: Akshay Berry <[email-masked]>
Cc: Vijay mandal (TCS) <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: Home Centre - Proof of collection: Case id - 1918679 Order Number: 8221537177

External email sender, please take precaution.
Hi Team,

Please update on the below, still no response from the concerned team.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Vijay mandal, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jagmohan Urmaliya, TCS" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 30, 2020 7:42:37 PM
Subject: RE: Home Centre - Proof of collection: Case id - 1918679  Order Number: 8221537177

@Vijay mandal (TCS)<mailto:[email-masked]> Please assist.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 30, 2020 4:50 PM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jagmohan Urmaliya (TCS) <[email-masked]<mailto:[email-masked]>>; Vijay mandal (TCS) <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Home Centre - Proof of collection: Case id - 1918679 Order Number: 8221537177

External email sender, please take precaution.
Hi Akshay,

Please advise if any update on the below.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Jagmohan Urmaliya, TCS" <[email-masked]<mailto:[email-masked]>>, "Vijay mandal, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 27, 2020 6:23:52 PM
Subject: RE: Home Centre - Proof of collection: Case id - 1918679  Order Number: 8221537177

@Jagmohan Urmaliya (TCS)<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]> Please assist with the proof of collection.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 27, 2020 1:08 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Home Centre - Proof of collection: Case id - 1918679 Order Number: 8221537177

External email sender, please take precaution.
Hi Team,

Kindly assist us looping the store team to get the proof of collection and if its not collected from the customer end then helping us in doing RTS.

Thank you for your help.

Regards,
Apoorv

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 27 December, 2020 14:35:30
Subject: Home Centre - Proof of collection: Case id - 1918679  Order Number: 8221537177

Hi Team,
​
Problem statement: The customer has reported to us that he has not collected the below order.

Case id - 1918679

Order Number: 8221537177
Order Created: Dec 11, 2020
Order Delivery Mode: Store pickup
Store: HomeCentre40062
​
Assistance required: Kindly assist us with the proof of collection and if its not been collected by the customer then do the RTS.

Regards,
Manish

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