Subject: RE: Refund not processed/ 9605719916
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Eugene Ocoy <[email-masked]>
Cc: Mohd Imran <[email-masked]>, Con Loc <[email-masked]>, Deepak Damodaran <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Asjad Hussain <[email-masked]>, ALL DXB DOM Banks E-Commerce <[email-masked]>, Malik Ismail <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 1 Jan 2021 08:59:50 +0000

@Apoorv Joshi<mailto:[email-masked]>

Refunded now.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, December 25, 2020 8:04 PM
To: Eugene Ocoy <[email-masked]>
Cc: Mohd Imran <[email-masked]>; Con Loc <[email-masked]>; Deepak Damodaran <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Asjad Hussain <[email-masked]>; ALL DXB DOM Banks E-Commerce <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Refund not processed/ 9605719916

External email sender, please take precaution.
Hi Eugene,

Item is returned under 46039341460, kindly check and advise.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Eugene ocoy" <[email-masked]<mailto:[email-masked]>>
To: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "con loc" <[email-masked]<mailto:[email-masked]>>, "deepak damodaran" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>, "ALL DXB DOM Banks E-Commerce" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 17 December, 2020 12:00:50
Subject: RE: Refund not processed/ 9605719916

Hi Imran,

Below AWB return not yet received from the courier.

Thanks & Regards,
Eugene Ocoy

E-COM CONLOC
Landmark Group, Jebel Ali Industrial Area 1,
Dubai, United Arab Emirates P.O. Box 24570
Tel:+971 4 809 4861 Mob:+971 506983147
Email: [email-masked]<mailto:[email-masked]>
Shop online at: http:\\www.landmarkshops.com\shoemart

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 16, 2020 6:34 PM
To: Con Loc <[email-masked]<mailto:[email-masked]>>; Deepak Damodaran <[email-masked]<mailto:[email-masked]>>; Eugene Ocoy <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; ALL DXB DOM Banks E-Commerce <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund not processed/ 9605719916

Hi @Con Loc<mailto:[email-masked]> @Deepak Damodaran<mailto:[email-masked]> @Eugene Ocoy<mailto:[email-masked]>,

Please process below refund.

Order number: 9605719916
AWB: 46039346765
RMA: 1000038404
Item: 162180210 - - Solid Jeans with Pocket Detail and Belt Loops

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 6:44 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; ALL DXB DOM Banks E-Commerce <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund not processed/ 9605719916

External email sender, please take precaution.
Hi Team,

Please assist in getting the customer refunded for the below order.

Regards
Shakeeb

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 21, 2020 4:58:51 AM
Subject: Refund not processed/ 9605719916

Dear Team,

Kindly note that the customer returned the product and as per tracker it was delivered since October 20th, and the refund still not processed,

Order number: 9605719916
AWB: 46039346765
RMA: 1000038404
Item: 162180210 - - Solid Jeans with Pocket Detail and Belt Loops
child ticket: 1696920
Parent ticket: 1687951
​
Please check as we need your assist urgently to process the refund,

Best Regards,
Asjad.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com