Subject: Refund not processed - 9618442653
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Thu, 31 Dec 2020 19:53:56 -0700 (MST)

Hi Team, 

Kindly assist us to process the below RMA. as the status is reached at warehouse since long time. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, 31 December, 2020 22:37:13 
Subject: Refund not processed - 9618442653 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Nov 28, 2020 
Order ID: 9618442653 
Return Tracking ID: RP120220002315 
RMA: 1000271345 
Assistance Required: Process refund asap. 

Issue Description: The returned items were collected and returned back to WH on Dec 25. The refund is pending since then. We have created a child ticket 1930934 on Dec 28, but there is no response. Kindly assist with the refund on priority. 

Regards, 
Nikhil