Subject: RMA not created #6248922048
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, MOHD SALMAN <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 31 Dec 2020 19:30:19 -0700 (MST)

Hi Team, 

With reference to order # 6248922048 
Tracking ID: 46385601415 

The order has been marked as NDR in hybris but there is no RMA. 

Kindly check and assist us to process the refund. 

Regards, 
Fauzan 

From: "MOHD SALMAN" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 1 January, 2021 05:08:42 
Subject: RMA not created 

Hi Team, 

With reference to order #6248922048 

The item was created on Nov 28, 2020 but could not be delivered. 
As per the hybris the RMA is not created. 
kindly assist. 

Regards, 
Mohd Salman