Subject: Late Collection - 6248298456
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 31 Dec 2020 19:22:59 -0700 (MST)

Hi Team, 

With reference to order # 6248298456 
Tracking ID: RP1204200002827, RP1204200002855 

The return request was created on Dec 04 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Reattempt request has been done on the system. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, 1 January, 2021 05:30:30 
Subject: Late Collection - 6248298456 

Hi Team, 

Reattempt done. Kindly assist. 

Problem Statement: Late Collection 
Order Date : Nov 27, 2020 
Order ID: 6248298456 
Return Tracking ID: RP1204200002827, RP1204200002855 
Assistance Required: Need urgent collection 

Issue Description: Customer raised a return request on Dec 04 and the collection is pending since then. The customer has shared his address and mobile number: Aseer Street Cross 28, Khobar, Ath Thuqbah, Saudi Arabia and +966508882962 

Kindly assist with the collection asap. 

Regards, 
Nikhil.