Subject: Late collection - 9613034161
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 31 Dec 2020 19:21:45 -0700 (MST)

Hi Team, 

With reference to order # 9613034161 
Tracking ID: RP111120001715//RP111120002929 

The return request was created on 11/11/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Reattempt request has been done on the system. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, 1 January, 2021 05:35:20 
Subject: Late collection - 9613034161 

Hi Team, 

Reattempt done. Kindly assist. 

Problem Statement: Late collection 
Order Date : Nov 9, 2020 
Order ID: 9613034161 
Tracking ID: RP111120001715//RP111120002929 
Assistance Required: Need urgent collection 

Issue Description: Customer raised a return request on 11/11/20. But the item still not collected. 

Please assist with the collection on priority. 

Regards, 
Nikhil