Subject: Re: Home Centre - Proof of collection: Case id - 1918679 Order Number: 8221537177
From: Apoorv Joshi <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: "Vijay mandal, TCS" <[email-masked]>, escalations dxbteam <[email-masked]>, "Jagmohan Urmaliya, TCS" <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 31 Dec 2020 08:17:31 -0700 (MST)

Hi Team, 

Please update on the below, still no response from the concerned team. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Akshay Berry" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Vijay mandal, TCS" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Jagmohan Urmaliya, TCS" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, December 30, 2020 7:42:37 PM 
Subject: RE: Home Centre - Proof of collection: Case id - 1918679 Order Number: 8221537177 

[ mailto:[email-masked] | @Vijay mandal (TCS) ] Please assist. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Apoorv Joshi <[email-masked]> 
Sent: Wednesday, December 30, 2020 4:50 PM 
To: Akshay Berry <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]>; Vijay mandal (TCS) <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: Re: Home Centre - Proof of collection: Case id - 1918679 Order Number: 8221537177 

External email sender, please take precaution. 

Hi Akshay, 

Please advise if any update on the below. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Jagmohan Urmaliya, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Vijay mandal, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, December 27, 2020 6:23:52 PM 
Subject: RE: Home Centre - Proof of collection: Case id - 1918679 Order Number: 8221537177 

[ mailto:[email-masked] | @Jagmohan Urmaliya (TCS) ] [ mailto:[email-masked] | 
@Vijay mandal (TCS) ] Please assist with the proof of collection. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, December 27, 2020 1:08 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Home Centre - Proof of collection: Case id - 1918679 Order Number: 8221537177 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us looping the store team to get the proof of collection and if its not collected from the customer end then helping us in doing RTS. 

Thank you for your help. 

Regards, 

Apoorv 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 27 December, 2020 14:35:30 
Subject: Home Centre - Proof of collection: Case id - 1918679 Order Number: 8221537177 

Hi Team, 

​ 

Problem statement: The customer has reported to us that he has not collected the below order. 

Case id - 1918679 

Order Number: 8221537177 

Order Created: Dec 11, 2020 

Order Delivery Mode: Store pickup 

Store: HomeCentre40062 

​ 

Assistance required: Kindly assist us with the proof of collection and if its not been collected by the customer then do the RTS. 

Regards, 

Manish 

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