Subject: Re: Need Urgent Collection-6465989070
From: Apoorv Joshi <[email-masked]>
To: FarEye Support <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, KISHAN SINGH <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>
Date: Thu, 31 Dec 2020 07:32:07 -0700 (MST)

Dear Team, 

Return tracking ID is 46393517472 

Please share collection reference. 

@Jessie: Please look into this and advise. 

Regards, 
Apoorv 

From: "FarEye Support" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "KISHAN SINGH" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohd Imran" <[email-masked]>, "malik ismail" <[email-masked]> 
Sent: Wednesday, December 30, 2020 10:19:11 PM 
Subject: Re: Re: Need Urgent Collection-6465989070 

Dear Apoorv, 

We request you to please share reverse tracking id. 

You can visit the support ticket on [ https://fareye.freshdesk.com/public/tickets/08ccf049b77b35131e9ba670b719b3cd2ac987009b1b566e6213c0e9a291f86b | https://fareye.freshdesk.com/public/tickets/08ccf049b77b35131e9ba670b719b3cd2ac987009b1b566e6213c0e9a291f86b ] or please log in to the FarEye Support portal on [ https://fareye.freshdesk.com/ | https://fareye.freshdesk.com ] to check the details. 
Thanks and Regards, 

Nishant Kamal 
Technical Engineer | FarEye 
Call: +91 70-6595-6595 
|| [ http://www.getfareye.com/ | www.getfareye.com ] 
Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

On Wed, 30 Dec at 7:12 PM , FarEye Support <[email-masked]> wrote: 
Dear Apoorv, 

Greetings! 

We have received your concern, regarding collection reference number required. We will update you soon. 

You can visit the support ticket on [ https://fareye.freshdesk.com/public/tickets/08ccf049b77b35131e9ba670b719b3cd2ac987009b1b566e6213c0e9a291f86b | https://fareye.freshdesk.com/public/tickets/08ccf049b77b35131e9ba670b719b3cd2ac987009b1b566e6213c0e9a291f86b ] or please log in to the FarEye Support portal on [ https://fareye.freshdesk.com/ | https://fareye.freshdesk.com ] to check the details. 
T hanks, 
Shambhavi Singh, 
Technical Engineer 
[ http://www.getfareye.com/ | FarEye- Enabling Digital Logistics ] 
Call: +91 70-6595-6595 

7+ Mentions 
	
Digital Disruptor 
	
Recognized 

Chicago | London | Dubai | Singapore | India 

	[ https://www.facebook.com/GetFarEye/ ] 		[ https://www.youtube.com/fareyeinaction ] 		[ https://twitter.com/fareye ] 		[ https://www.linkedin.com/company/fareye/ ] 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

BQ_BEGIN
On Wed, 30 Dec at 7:03 PM , Apoorv Joshi <[email-masked]> wrote: 
Hi Team, 

With reference to the order number: 6465989070 
AWB: 46393517472 

Kindly share the collection reference for this. 

Thank you for your help! 

Regards, 
Apoorv 

From: "KISHAN SINGH" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, December 26, 2020 11:53:26 AM 
Subject: Need Urgent Collection-6465989070 

Hi Team, 
​ 
Problem Statement: Need Urgent Collection 

Order Date :Feb 17, 2020 
Order ID: 6465989070 
Tracking ID: 46393517472 
Assistance Required: Need Urgent Collection 

Issue Description: Team kindly arrange a collection on priority basis under tracking id 46393517472 because in previous return item did not pick hence please do the collection ASAP. 

Regads 
Krishan 

BQ_END

188002:211857