Subject: RE: Store staff complaint // Ticket ID:1773104
From: Jessie Caparas <[email-masked]>
To: Nusaybah Alzuman <[email-masked]>, Nesreen Saeed <[email-masked]>
Cc: Qazi Mohammed <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 31 Dec 2020 12:30:13 +0000

Thanks.

This is noted.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Nusaybah Alzuman <[email-masked]>
Sent: Thursday, December 31, 2020 4:07 PM
To: Jessie Caparas <[email-masked]>; Nesreen Saeed <[email-masked]>
Cc: Qazi Mohammed <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: Store staff complaint // Ticket ID:1773104

Hi @Jessie Caparas<mailto:[email-masked]>

Going forward any store related issue kindly contact @Nesreen Saeed<mailto:[email-masked]>.

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 31, 2020 2:54 PM
To: Nusaybah Alzuman <[email-masked]<mailto:[email-masked]>>
Cc: Qazi Mohammed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: FW: Store staff complaint // Ticket ID:1773104
Importance: High

Hi @Nusaybah Alzuman<mailto:[email-masked]>

Please find the below complaint for a store staff.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 31, 2020 10:12 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: Re: Store staff complaint // Ticket ID:1773104
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly help us in the below case to forward it to concern team.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 30 December, 2020 15:12:54
Subject: Store staff complaint // Ticket ID:1773104

Hi Team,

Problem Statement:  ​Store staff complaint

Customer Email: [email-masked]<mailto:[email-masked]>
Ticket ID:1773104

Issue Description: Customer is complaining that the store staff did not treat the him well. The customer went to purchase a pair of shoe but the store staff made him purchase the shoe with a wrong size as the correct size did not have a barcode attached to it. and the barcode was not getting attached.

Customer is asking for a call back and an action to be taken on this, please find  customer's attached complaint:

1. Store:  Riyadh, King Abdullah road, Centrepoint
2. Customer's Name: Nawaz
3. Contact Number: +966506689376

Please look into it on priority. Thank you for your help!

Regards,
Shafeeque.

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