Subject: RE: Late delivery//6246050138
From: Sharafuddeen Kulumbil <[email-masked]>
To: Maxwhryd Ecom <[email-masked]>, seeta.seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, YASSER LSM <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, ArishLaila <[email-masked]>, Raghu Pillai <[email-masked]>, Suvadeep Saha <[email-masked]>, Sree Adhikessavan <
Date: Thu, 31 Dec 2020 07:51:50 +0000

Hi TEAM

Subjected Order Already Handover 23-Nov-20 Kindly check  COURIER_PARTNER SAUDIPOST ..

INVOICE_NO
PAYMENT_TYPE
ORDER_DATE
DISPATCH_QTY
DISPATCH_CARTON_ID
COURIER_PARTNER
AWB_NO
PALLET_ID
SCAN_TO_LOAD_USER_ID
SCAN_TO_LOAD_DATE
SCAN_TO_LOAD_TIME
HANDOVER_STATUS
ORDER_LINE_STATUS
6246050138
Credit Card
23-Nov-20
1
ECJED1211059
SAUDIPOST
CRDSAL0108610820
JEPLT0024531
7128123
23-Nov-20
17:43:16
READY
SHIPPED
6246050138
Credit Card
23-Nov-20
1
ECJED1211059
SAUDIPOST
CRDSAL0108610820
JEPLT0024531
7128123
23-Nov-20
17:43:16
READY
SHIPPED
6246050138
Credit Card
23-Nov-20
1
ECJED1211059
SAUDIPOST
CRDSAL0108610820
JEPLT0024531
7128123
23-Nov-20
17:43:16
READY
SHIPPED
6246050138
Credit Card
23-Nov-20
1
ECJED1211059
SAUDIPOST
CRDSAL0108610820
JEPLT0024531
7128123
23-Nov-20
17:43:16
READY
SHIPPED
6246050138
Credit Card
23-Nov-20
1
ECJED1211059
SAUDIPOST
CRDSAL0108610820
JEPLT0024531
7128123
23-Nov-20
17:43:16
READY
SHIPPED
6246050138
Credit Card
23-Nov-20
1
ECJED1211059
SAUDIPOST
CRDSAL0108610820
JEPLT0024531
7128123
23-Nov-20
17:43:16
READY
SHIPPED
6246050138
Credit Card
23-Nov-20
1
ECJED1211059
SAUDIPOST
CRDSAL0108610820
JEPLT0024531
7128123
23-Nov-20
17:43:16
READY
SHIPPED

Thanks
Sharafu

From: Maxwhryd Ecom <[email-masked]>
Sent: Thursday, December 31, 2020 10:24 AM
To: seeta.seeta <[email-masked]>; Sharafuddeen Kulumbil <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; YASSER LSM <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; ArishLaila <[email-masked]>; Raghu Pillai <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>
Subject: RE: Late delivery//6246050138

Dear Team ,

Below said Order Jeddah Territory order ..

Dear Jeddah team ,

Pls Update…

Thanks
Esaf

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 31, 2020 9:22 AM
To: ArishLaila <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; YASSER LSM <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late delivery//6246050138
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the mentioned order number, the order is not shipped till now, and the customer is chasing us for his order.

Kindly check the case and expedite the delivery timeframe.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "YASSER LSM" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 27 December, 2020 15:03:39
Subject: Late delivery.

Hi Team,

Problem Statement: Late delivery.

Order Date :  Nov 23, 2020
Order ID: 6246050138
Tracking ID: CRDSAL0108610820
Ticket No: 1779519

Assistance Required:  Delivery needs be arranged.

Issue Description:  Order has been placed on  Nov 23, 2020, but delivery has not been processed yet. As per the above tracking ID, the status is showing "Not Found:" The issue was escalated to Saudi Post, but no response.

Please look into this matter and do the needful.

Regards,
Mohd Iqbal

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