Subject: Re: Homecentre WWD Damaged item received // 8218124627
From: Seeta Seeta <[email-masked]>
To: Karthik Thirumurthy <[email-masked]>, [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Mohammad Shafeeque <[email-masked]>, [email-masked]
Date: Wed, 30 Dec 2020 23:16:00 -0700 (MST)

Hi Team, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]> 
Sent: Wednesday, 30 December, 2020 14:59:23 
Subject: Homecentre WWD Damaged item received // 8218124627 

Hi Team, 

Problem Statesmen: Home center WWD Damaged item received 

Order Date : Nov 27, 2020 
Order ID: 8218124627 
Tracking ID: 15351338218124627 

Assistance Required: Damaged Item Received 

Issue Description: Customer emailed us informing that he received the item on 12/12/20 but the item which they recieved is damaged, customer also provided us the picture of damaged item. 
Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
Shafeeque