Subject: Ticket Received - NDR refund issue #6256535127
From: FarEye Support <[email-masked]>
To: [email-masked]
Date: Thu, 31 Dec 2020 01:23:57 +0000

Dear Fauzan,  Thank you for contacting FarEye Support. 
  We would like to acknowledge that we have received your request and a ticket has been created.  To view the status of the ticket or add comments, please visit https://fareye.freshdesk.com/public/tickets/d1c247163ca703bfc6f7505876228f405d39d7cfdf27c860831c537287c603f6  
  Thank you for your patience.  Sincerely, FarEye Team