Subject: Late shipping WWD #6248471091
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: Seeta Seeta <[email-masked]>, YASSER LSM <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked], escalations dxbteam <[email-masked]>
Date: Wed, 30 Dec 2020 17:54:53 -0700 (MST)

Hi Team, 

Problem Statement – Late Delivery WWD 
Order ID - 6248471091 
Item ID - 161979714 - - Delta Canton Toddler Bed / WWD 
Tracking ID: NA 
Assistance Required – Need urgent delivery 
Order placed on : 28-Nov-2020 
Was expected to be delivered on: Nov 30, 2020 9 
Re-Scheduled On: Dec 01, 2020 
Assistance Required: Need Urgent Delivery 
Issue Description: The order was placed on 28-Nov-2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis. 

Regards, 
Fauzan 

From: "YASSER LSM" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 20 December, 2020 13:46:55 
Subject: Late shipping 

Hi Team, 

Problem Statement: Late shipping 

Order Date : Nov 28, 2020 
Order ID: 6248471091 
Tracking ID: NA 
Ticket No: 1820954 

Issue Description: As per hybris, the status is showing SUBMITTED_TO_WAREHOUSE. The case was escalated to WH in a child ticket No.1827272, but no response. Now the customer is asking for delivery. 

Please look into this matter and do the needful. 
Regards, 
Yasser