Subject: RE: Need To Cancel The Order ID 9618191359
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>, Faraz Lohani <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Ishan Ahuja <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 30 Dec 2020 14:13:51 +0000

@Faraz Lohani<mailto:[email-masked]> Kindly update asap.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, December 30, 2020 4:58 PM
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Faraz Lohani <[email-masked]>; seeta.seeta <[email-masked]>; Ishan Ahuja <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Need To Cancel The Order ID 9618191359

External email sender, please take precaution.
Hi Jessie,

Kindly advise if any update on the below case, following order number has still no update regarding partial cancellation of the remaining items on hybris: 9618191359.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Faraz Lohani" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Ishan Ahuja" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 28, 2020 11:52:43 PM
Subject: RE: Need To Cancel The Order ID 9618191359

@Faraz Lohani<mailto:[email-masked]>

Please look into this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 26, 2020 6:50 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Ishan Ahuja <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Need To Cancel The Order ID 9618191359

External email sender, please take precaution.
Hi Team,

Please assist in cancellation of the following order: 9618191359, warehouse has confirmed they are unable to ship this order and have cancelled this order from their end.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ishan Ahuja" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 20, 2020 11:09:32 AM
Subject: Need To Cancel The Order ID 9618191359

Hi Team,

Problem Statment  - Need To Cancel The Order

Order Number: 9618191359
Order Created: Nov 27, 2020
Order Delivery Mode: Standard Shipping

Assistance required: Need to be urgently cancel the order

Kindly note that the above order is still not shipped from the warehouse and we have already confirmed with the warehouse team that they have fully cancelled the order from their side. However, it is not cancelled yet. Please find the below attachment for your reference.

Kindly expedite the process so that refund could be initiated for the customer as soon as possible.

Regards,
Ishan

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com