Subject: Re: late collection-6241127236
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, KISHAN SINGH <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>
Date: Wed, 30 Dec 2020 06:47:15 -0700 (MST)

Hi Team, 

Please assist in arranging the collection for the following AWB: RP1116200002997, we have escalated to LMG multiple times but not getting a response. 

Customer can be reached on +966505351441 and no action taken on the return AWB since Nov, 2020. We have marked this for reattempt on Fareye at this time as well. 

Thank you for your help! 

Regards, 
Apoorv 

From: "KISHAN SINGH" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, December 26, 2020 12:18:25 PM 
Subject: late collection-6241127236 

Hi Team, 

Problem Statement: Late collection 
Order Date : Nov 11, 2020 
Order ID: 6241127236 
Tracking ID: RP1116200002997 
Assistance Required: Need urgent collection 

Issue Description: Customer raised a return request on 16 Nov, 2020. But the item still not collected. 

Please collect the item on priority. 

Regards, 
Krishan