Subject: RE: late collection- 9604428400
From: Mohd Imran <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Bm Olmjeddah <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, KISHAN SINGH <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 30 Dec 2020 12:21:52 +0000

FYI

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, December 30, 2020 1:25 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Bm Olmjeddah <[email-masked]>; Mohd. Jamal Akhtar <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; KISHAN SINGH <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: late collection- 9604428400
Importance: High

External email sender, please take precaution.
Hi Jessie,

We are not receiving any update from the concerned team in the below case. Can you [please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "bm olmjeddah" <[email-masked]<mailto:[email-masked]>>, "Mohd. Jamal Akhtar" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "KISHAN SINGH" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 19 December, 2020 21:10:57
Subject: Re: late collection- 9604428400

Hi Team,

Can you please assist us in the below case. As the case is pending from long time.

Regards
Shakeeb

________________________________
From: "kishan singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 17 December, 2020 18:39:43
Subject: late collection- 9604428400

Hi Team,

Problem Statement: Late Collection​

Order Date : ​Sep 23, 2020
Order ID: 9604428400
Tracking ID: RP0927001792
Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 9/27/20 and till now the item has not collected from the customer, it been two month and customer wants his refund as soon as possible so kindly arrange the collection on priority basis.
​
Regards
Krishan

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Subject: RE: [#1932755] - inbound call for order ID: 9604428400
From: Dipesh Regmi <[email-masked]>
To: Babyshop <[email-masked]>, Vaibhav Ohri <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 29 Dec 2020 14:39:25 +0000

Hi Team,

Please to be informed that the return collection is cancelled from the system Fareye.  So requesting to mark reattempt in fareye system or reassign New RVP number against the collection so that we can act accordingly.

Best Regards,

Dipesh Regmi

+971-526246726

From: Babyshop <[email-masked]>
Sent: Tuesday, December 29, 2020 1:08 PM
To: Dipesh Regmi <[email-masked]>; Vaibhav Ohri <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; [email-masked]
Subject: Fwd: [#1932755] - inbound call for order ID: 9604428400

External email sender, please take precaution.

dear team:
kindly confirm us if the order reached to you
order no: 9604428400
AWB: RP0927001792
RMA: 1000019225
return request date: 9/27/20 3:45 PM

regards,
Tujan esam
CS TEAM

   On Tue, 29 Dec at 1:06 PM , FATMA SHAIBI <[email-masked]<mailto:[email-masked]>> wrote:

   dear team:
   kindly confirm us if the order reached to you
   order no: 9604428400
   AWB: RP0927001792
   RMA: 1000019225

   regards,
   Tujan esam
   CS TEAM

   1932755:1125156