Subject: RE: Refund Not Processed//Order ID: 6245553797
From: Mohd Imran <[email-masked]>
To: Ksaconloc Returns <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Akshay Berry <[email-masked]>, Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 30 Dec 2020 12:13:50 +0000

Hi @Ksaconloc Returns<mailto:[email-masked]>,

Can you please assist in getting the following RMA 1000289766 processed.
As per the courier it is delivered to the WH
and the WH team is saying did not receive.

Order ID: 6245553797
Tracking ID: RP1205201000527

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, December 30, 2020 2:08 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Akshay Berry <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Re: Refund Not Processed//Order ID: 6245553797

External email sender, please take precaution.
Hi Team,

Can you please assist in getting the following RMA 1000289766 processed.
As per the courier it is delivered to the WH
and the WH team is saying did not receive.

We need your assistance to closed the issue.

Regards
Shakeeb

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 30, 2020 2:52:54 PM
Subject: Re: Refund Not Processed//Order ID: 6245553797

Hi Team,

Kindly note that conloc team has responded saying that

AWB RP1205201000596  is Processed and details attached.

AWB__RP1205201000527  Please Note Not Received From Courier At Econ Returns.

Please check and update us .

Regards,
Ebrahim Hageb

________________________________
From: "Ebrahim Abduljalil. Qasem" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 29 December, 2020 11:10:40
Subject: Refund Not Processed//Order ID: 6245553797

Hi Team,

Problem Statement: Refund Not Processed
Order Date : Nov 22, 2020
Order ID: 6245553797
Tracking ID: RP1205201000527
RMA: 1000289766 & 1000252226

Assistance Required: Need refund for customer.

Issue Description: As per the Fareye website the return items have been returned to WH on Dec-13-2020 and till now the RMA not processed kindly check and process the RMA asap and update us.

Regards,
Ebrahim Hageb

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