Subject: Re: Proof of Pick up 9614494546
From: Seeta Seeta <[email-masked]>
To: [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Mohammad Musaed <[email-masked]>, escalations dxbteam <[email-masked]>, jessie caparas <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, malik ismail <[email-masked]>
Date: Wed, 30 Dec 2020 03:19:11 -0700 (MST)

Hi Team, 

With reference to order number 9614494546, the order status is showing as pickup completed. However, as per the customer he didn't collected the order. 

Kindly share the POC for me the mentioned order number. 

Order ID: 9614494546 
Tracking ID: 961449454699990001 
Pick up Date: 21/11/20 
Store code : 21014 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Musaed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Monday, 28 December, 2020 17:25:25 
Subject: Proof of Pick up 9614494546 

Hi Team, 

Problem Statement: Proof of Pick up 

Order Date : Nov 15, 2020 

Order ID: 9614494546 
Tracking ID: 961449454699990001 
Pick up Date: 21/11/20 
Store code : 21014 
Assistance Required: Need POD11 

Issue Description: Customer emailed us informing that she didn't picked up the order from the store. However the status in the hybris showing (Pickup complete) 

kindly provide us with snapshot of POD. 

Regards,