Subject: Re: Missing Item //6204453095
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, escalations dxbteam <[email-masked]>, Sachin Maheshwari <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, malik ismail <[email-masked]>, jessie caparas <[email-masked]>
Date: Wed, 30 Dec 2020 02:20:18 -0700 (MST)

Hi Team, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "MOHAMMED MURSHED" <[email-masked]> 
To: "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 28 December, 2020 17:22:03 

Hi Team, 

With reference to order #6204453095 and item ID: 162030194 - - Juniors Scooty Baby Buggy (SAR199.00) 
Tracking ID: 46062700795 

The order placed on Jun 29, 2020 and delivered on Jul 07, 2020. However customer contacted us on 15 Dec 2020. and saying that she has opened the order just now and found that one tier is missing. PFA. and insisting to get the tier, exchange or return. 
​ 
Kindly check and advice us on this case. 
​ 
Thank you for your help. 
​ 
Regards, 
Mohammad Murshed