Subject: Re: tracking id not generated -6246573347
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, KISHAN SINGH <[email-masked]>, jessie caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Wed, 30 Dec 2020 02:09:17 -0700 (MST)

Hi Team, 

Kindly assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "KISHAN SINGH" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]> 
Sent: Monday, 28 December, 2020 17:33:54 
Subject: tracking id not generated -6246573347 

Hi Team, 

Order id-6246573347 

Customer created the return for one item but tracking didn't generate then we created another one and customer filled all the details but still tracking id didn't generate. We escalate this case on jira but they said contact to OMS team. Kindly check and do the needful , customer is chasing for refund. 

Regards 
Krishan