Subject: Re: Late Collection
From: Seeta Seeta <[email-masked]>
To: HAMZA <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 30 Dec 2020 02:00:31 -0700 (MST)

Hi Hamza, 

Whenever there is a case for late collection and the courier partner is Aramex, so first you have to contact the fareye team to get the collection reference number. Once you get the collection reference number then escalate the case to us. 

Thanks & Regards, 
Seeta Kunwar 

From: "HAMZA" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 30 December, 2020 03:17:20 
Subject: Late Collection 

Hi Team, 

Problem Statement:Late Collection 
Order Date :Nov 6, 2020 
Order ID: 6239562455 
Tracking ID: 46395151121 
RMA: 1000373720 
Assistance Required: Need Urgent Collection 
Issue Description: The return request was created on 12/2/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Hamza