Subject: RE: Damaged item WWD homecentre/ 8209907774
From: Tejinder Singh <[email-masked]>
To: ecom cskuwait <[email-masked]>
Cc: Hckdelivery Dept <[email-masked]>, Murugapandian Mani <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, asjad hussain <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Murugapandian Mani <[email-masked]>
Date: Wed, 30 Dec 2020 08:57:31 +0000

Dear Team,

Twice we tried to replace the chair for customer but at the time of delivery customer was not available.
Kindly check & let us know the schedule of customer.
We will replace the item.

Regards,
Tejinder Singh.

From: Murugapandian Mani
Sent: Wednesday, December 30, 2020 9:11 AM
To: Tejinder Singh <[email-masked]>; Hckdelivery Dept <[email-masked]>
Subject: FW: Damaged item WWD homecentre/ 8209907774

Dear Ali/Tejinder

Pls attend this below complaint and update back.

Regards/Mani

From: ecom cskuwait <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 30, 2020 8:13 AM
To: Murugapandian Mani <[email-masked]<mailto:[email-masked]>>
Cc: Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Subject: FW: Damaged item WWD homecentre/ 8209907774

Dear @Murugapandian Mani<mailto:[email-masked]>

Please do need full  below order WWD

Problem Statement: Wrong  item WWD
Order Date : Oct 24, 2020
Order ID: 8209907774
Tracking ID: 15052358209907774
item: 161554326
phone number : +96596962563
Assistance Required: Exchange or return

Issue Description: The customer is complaining that he that he has received the item but with different colour
Kindly check  the attachment if we can offer an exchange or return the item

Thanks & Regards,

Siva Prasad

From: Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Sent: 29 December 2020 15:48
To: ecom cskuwait <[email-masked]<mailto:[email-masked]>>
Subject: FW: Damaged item WWD homecentre/ 8209907774

________________________________
From: Apoorv Joshi
Sent: Tuesday, December 29, 2020 3:47:32 PM (UTC+03:00) Kuwait, Riyadh
To: Midhun Madhu; Midhun Madhu
Cc: Karthik Thirumurthy; Fauzan Ahmad, Musalman; Tejinder Singh; Asjad Hussain; seeta.seeta; Shakeeb Arsalan; Escalations Dxbteam
Subject: Re: Damaged item WWD homecentre/ 8209907774

External email sender, please take precaution.
Hi Team,

Customer received damaged as can be seen in the screenshot .
Please do the needful as the case is pending from Oct.

Regards
Shafeeque
________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Karthik Thirumurthy" <[email-masked]<mailto:[email-masked]>>, "tejinder singh" <[email-masked]<mailto:[email-masked]>>
Cc: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 16 December, 2020 23:09:54
Subject: Re: Wrong  item WWD homecentre/ 8209907774

Hi Team,

Kindly assist us to close the below case.

Regards.
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Karthik Thirumurthy" <[email-masked]<mailto:[email-masked]>>, "tejinder singh" <[email-masked]<mailto:[email-masked]>>
Cc: "asjad hussain" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 13, 2020 3:13:28 AM
Subject: Re: Wrong  item WWD homecentre/ 8209907774

Hi team.

Any update on the below case.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Karthik Thirumurthy" <[email-masked]<mailto:[email-masked]>>, "tejinder singh" <[email-masked]<mailto:[email-masked]>>
Cc: "asjad hussain" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 9, 2020 9:12:28 AM
Subject: Wrong  item WWD homecentre/ 8209907774

Hi Team,

Kindly assist us on the below case.

Regards,
Fauzan

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 9, 2020 7:01:29 AM
Subject: Wrong  item WWD homecentre/ 8209907774

Hi Team,

Problem Statement: Wrong  item WWD
Order Date : Oct 24, 2020
Order ID: 8209907774
Tracking ID: 15052358209907774
item: 161554326
phone number : +96596962563
Assistance Required: Exchange or return

Issue Description: The customer is complaining that he that he has received the item but with different colour
Kindly check  the attachment if we can offer an exchange or return the item as the customer is very frustrated.

Regards,
Asjad.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com