Subject: Re: need POD: Tracking number:SD000525605 Order number: 6246129065
From: Muhammad Saad <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: "seeta.seeta" <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, K Nayan <[email-masked]>, Apoorv Joshi <[email-masked]>, Lm-el2 <[email-masked]>, Fauzan Musalman <[email-masked]>, Escalations Dxbteam <[email-masked]>, ArishLaila <[email-masked]>, Sanjana Suresh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Aessam <[email-masked]>, Manish Kumar <[email-masked]>, Bhaskar Mandelia <[email-masked]>
Date: Wed, 30 Dec 2020 11:07:50 +0300

Hi Akshay,
We deliver the shipment to same customer which you provide his contact,
after investigation this customer said the order not belong to him ,
SO why asking for debiting if the mistake not from our side,

@Seeta Seeta <[email-masked]> Please find below POD,

Best Regards

Mohammed Saad
Account Management
<http://shipa.com/logistics-for-business/shipa-delivery/>
*M:* +966593314890
[email-masked]
shipa.com/delivery <http://shipa.com/logistics-for-business/shipa-delivery/>

On Wed, Dec 30, 2020 at 10:14 AM Akshay Berry <
[email-masked]> wrote:

> Hi @Seeta Seeta <[email-masked]>,
>
>
>
> Please refund as goodwill.
>
>
>
> @Ramesh Gottimukkala <[email-masked]> Please help
> us debit the courier partner as the delivery is not made correctly.
>
>
>
> Regards,
>
> *Akshay Berry*
>
> Email: [email-masked]
>
> T: +971 4 5172125
>
>
>
> *From:* Seeta Seeta <[email-masked]>
> *Sent:* Wednesday, December 30, 2020 10:59 AM
> *To:* Akshay Berry <[email-masked]>
> *Cc:* K Nayan <[email-masked]>; Apoorv Joshi <
> [email-masked]>; Lm-el2 <[email-masked]>; Fauzan Musalman <
> [email-masked]>; Escalations Dxbteam <
> [email-masked]>; ArishLaila <
> [email-masked]>; Sanjana Suresh <
> [email-masked]>; Ramesh Gottimukkala <
> [email-masked]>; Msaad <[email-masked]>;
> Shakeeb Arsalan <[email-masked]>; Aessam <
> [email-masked]>; Manish Kumar <[email-masked]>;
> Bhaskar Mandelia <[email-masked]>
> *Subject:* Re: need POD: Tracking number:SD000525605 Order number:
> 6246129065
> *Importance:* High
>
>
>
> *External email sender, please take precaution.*
>
> Hi Akshay,
>
>
>
> We have shared the same POD with the customer, However according to the
> customer the order was not signed by him and the contact number is also
> wrong on the order.
>
>
>
> The customer's correct phone number is +966553328398.
>
>
>
> Need your assistance in this case.
>
>
>
>
>
> Thanks & Regards,
> Seeta Kunwar
>
>
> ------------------------------
>
> *From: *"Akshay Berry" <[email-masked]>
> *To: *"k nayan" <[email-masked]>, "Apoorv Joshi" <
> [email-masked]>
> *Cc: *"Lm-el2" <[email-masked]>, "Fauzan Musalman" <
> [email-masked]>, "escalations dxbteam" <
> [email-masked]>, "ArishLaila" <
> [email-masked]>, "Sanjana Suresh" <
> [email-masked]>, "Ramesh Gottimukkala" <
> [email-masked]>, "Msaad" <[email-masked]>,
> "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <
> [email-masked]>, "Aessam" <[email-masked]>, "Manish
> Kumar" <[email-masked]>, "Bhaskar Mandelia" <
> [email-masked]>
> *Sent: *Sunday, 27 December, 2020 14:54:53
> *Subject: *RE: need POD: Tracking number:SD000525605 Order number:
> 6246129065
>
>
>
> Thanks Nayan.
>
>
>
> @Apoorv Joshi <[email-masked]> Please do the needful.
>
>
>
> Regards,
>
> *Akshay Berry*
>
> Email: [email-masked]
>
> T: +971 4 5172125
>
>
>
> *From:* K Nayan <[email-masked]>
> *Sent:* Sunday, December 27, 2020 1:23 PM
> *To:* Akshay Berry <[email-masked]>
> *Cc:* [email-masked]; Fauzan Ahmad, Musalman <
> [email-masked]>; Apoorv Joshi <[email-masked]>;
> Escalations Dxbteam <[email-masked]>; ArishLaila <
> [email-masked]>; Sanjana Suresh <
> [email-masked]>; Ramesh Gottimukkala <
> [email-masked]>; Muhammad Saad <
> [email-masked]>; Shakeeb Arsalan <[email-masked]>;
> seeta.seeta <[email-masked]>; Amr Essam <
> [email-masked]>; Manish Kumar <[email-masked]>;
> Bhaskar Mandelia <[email-masked]>
> *Subject:* RE: need POD: Tracking number:SD000525605 Order number:
> 6246129065
>
>
>
> Thanks Saad
>
>
>
> @Akshay Berry <[email-masked]> Kindly note the same.
>
>
>
>
>
>
>
> *From:* Muhammad Saad <[email-masked]>
> *Sent:* Sunday, December 27, 2020 1:15 PM
> *To:* ArishLaila <[email-masked]>
> *Cc:* [email-masked]; Fauzan Ahmad, Musalman <
> [email-masked]>; Akshay Berry <
> [email-masked]>; Apoorv Joshi <[email-masked]>;
> Escalations Dxbteam <[email-masked]>; Sanjana
> Suresh <[email-masked]>; Ramesh Gottimukkala <
> [email-masked]>; Shakeeb Arsalan <
> [email-masked]>; seeta.seeta <[email-masked]>;
> Amr Essam <[email-masked]>; K Nayan <[email-masked]>;
> Manish Kumar <[email-masked]>
> *Subject:* Re: need POD: Tracking number:SD000525605 Order number:
> 6246129065
>
>
>
> *External email sender, please take precaution.*
>
> Hi ArishLaila,
>
> Please check below POD for Your reference,
>
>
>
> *Mohammed Saad*
> Account Management
> <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fshipa.com%2Flogistics-for-business%2Fshipa-delivery%2F&data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7Ce59bd94d63764a1413a908d8ac9072b8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637449083700092549%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=7FgjtGvWMwSa7EBzaP%2FYAqUuPlq5cRV5JBQUYoay6rI%3D&reserved=0>
> *M:* +966593314890
> [email-masked]
> shipa.com/delivery
> <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fshipa.com%2Flogistics-for-business%2Fshipa-delivery%2F&data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7Ce59bd94d63764a1413a908d8ac9072b8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637449083700102542%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=MmvHQZN84bc4wplPwfILnDeWTCuEzE%2FuidUxeTM4D4I%3D&reserved=0>
>
>
>
>
>
> On Sun, Dec 27, 2020 at 9:24 AM ArishLaila <[email-masked]>
> wrote:
>
> Hi Saad
>
>
>
> Kindly share the POD for below Order
>
>
>
> Tracking number:SD000525605
>
> Order number: 6246129065
>
>
>
> *From:* K Nayan <[email-masked]>
> *Sent:* Sunday, December 27, 2020 8:26 AM
> *To:* ArishLaila <[email-masked]>; Ramesh Gottimukkala <
> [email-masked]>
> *Cc:* Fauzan Ahmad, Musalman <[email-masked]>; Akshay Berry
> <[email-masked]>; Apoorv Joshi <[email-masked]>;
> Escalations Dxbteam <[email-masked]>; Sanjana
> Suresh <[email-masked]>; Shakeeb Arsalan <
> [email-masked]>; seeta.seeta <[email-masked]>;
> Manish Kumar <[email-masked]>
> *Subject:* RE: need POD: Tracking number:SD000525605 Order number:
> 6246129065
>
>
>
> Hi Arish
>
>
>
> Can you check with the Shipa team for the POD of the subjected order.
>
>
>
> @Ramesh Gottimukkala <[email-masked]> Kindly
> coordinate for the same.
>
>
>
>
>
> Thank you
>
> K Nayan
>
> +971-503650952
>
> +971-045174436
>
>
>
>
>
>
>
>
>
> *From:* Akshay Berry <[email-masked]>
> *Sent:* Sunday, December 27, 2020 12:40 AM
> *To:* Apoorv Joshi <[email-masked]>; Escalations Dxbteam <
> [email-masked]>; Sanjana Suresh <
> [email-masked]>; K Nayan <[email-masked]>
> *Cc:* Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb
> Arsalan <[email-masked]>; seeta.seeta <
> [email-masked]>; Manish Kumar <[email-masked]>
> *Subject:* RE: need POD: Tracking number:SD000525605 Order number:
> 6246129065
>
>
>
> @Sanjana Suresh <[email-masked]> @K Nayan
> <[email-masked]> Please assist with POD.
>
>
>
> Regards,
>
> *Akshay Berry*
>
> Email: [email-masked]
>
> T: +971 4 5172125
>
>
>
> *From:* Apoorv Joshi <[email-masked]>
> *Sent:* Friday, December 25, 2020 1:25 PM
> *To:* Escalations Dxbteam <[email-masked]>
> *Cc:* Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb
> Arsalan <[email-masked]>; seeta.seeta <
> [email-masked]>; Manish Kumar <[email-masked]>
> *Subject:* Re: need POD: Tracking number:SD000525605 Order number:
> 6246129065
>
>
>
> *External email sender, please take precaution.*
>
> Hi Team,
>
>
>
> Kindly assist us in getting POD for the below order as we are not getting
> any response from Ship team.
>
>
>
> The customer is also threatening to  raise the issue to ministry of trade
> and consumer rights wing.
>
>
>
> Thank you for your help.
>
>
>
> Regards,
>
> Apoorv
> ------------------------------
>
> *From: *"Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]
> >
> *To: *"Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb
> Arsalan" <[email-masked]>, "Seeta Seeta" <
> [email-masked]>, "Apoorv Joshi" <[email-masked]>
> *Sent: *Tuesday, 15 December, 2020 05:19:16
> *Subject: *need POD
>
>
>
>
>
> Dear team
>
>
>
> Kindly provide the POD , as the customer confirmed that he did not receive
> his order ,  could you please share with me the id of customer or id prove
>
>
>
> Tracking number:SD000525605
>
> Order number: 6246129065
>
> Order Date:Nov 23, 2020
>
>
>
> Order value: SAR 166.30
>
>
>
> Regards,
>
> Ahmed
>
>
>
> This e-mail message (which includes attachment/s thereto, if any, and the
> information therein), is legally privileged, proprietary, strictly
> confidential and exempt from disclosure, which is not waived or lost by
> mis-transmission or error. If you are not the original intended recipient
> of this message, it may be unlawful and illegal for you to read, print,
> retain, copy, disseminate, disclose or otherwise use this message, or take
> any action in reliance on it, and the same is prohibited and forbidden. If
> you have received this email in error, please notify the sender immediately
> by return reply and delete the message from your system without printing or
> making a copy. Neither the sender nor we are liable for any loss or damage
> as a result of this message, or for any delay, interception, corruption,
> virus, error, omission, improper or incomplete transmission thereof.
> www.landmarkgroup.com
> <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7Ce59bd94d63764a1413a908d8ac9072b8%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637449083700102542%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ywVKgko6C5uYHTKv1EXDImboPr6M%2Fu1nCGhhwjAv7ms%3D&reserved=0>
>
> This e-mail message (which includes attachment/s thereto, if any, and the
> information therein), is legally privileged, proprietary, strictly
> confidential and exempt from disclosure, which is not waived or lost by
> mis-transmission or error. If you are not the original intended recipient
> of this message, it may be unlawful and illegal for you to read, print,
> retain, copy, disseminate, disclose or otherwise use this message, or take
> any action in reliance on it, and the same is prohibited and forbidden. If
> you have received this email in error, please notify the sender immediately
> by return reply and delete the message from your system without printing or
> making a copy. Neither the sender nor we are liable for any loss or damage
> as a result of this message, or for any delay, interception, corruption,
> virus, error, omission, improper or incomplete transmission thereof.
> www.landmarkgroup.com
> This e-mail message (which includes attachment/s thereto, if any, and the
> information therein), is legally privileged, proprietary, strictly
> confidential and exempt from disclosure, which is not waived or lost by
> mis-transmission or error. If you are not the original intended recipient
> of this message, it may be unlawful and illegal for you to read, print,
> retain, copy, disseminate, disclose or otherwise use this message, or take
> any action in reliance on it, and the same is prohibited and forbidden. If
> you have received this email in error, please notify the sender immediately
> by return reply and delete the message from your system without printing or
> making a copy. Neither the sender nor we are liable for any loss or damage
> as a result of this message, or for any delay, interception, corruption,
> virus, error, omission, improper or incomplete transmission thereof.
> www.landmarkgroup.com
>