Subject: RE: Process Partial cancellation: Case id - 1927828 ​ Order Number: 9617189466
From: Akshay Berry <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 30 Dec 2020 07:17:17 +0000

@Seeta Seeta<mailto:[email-masked]> Raised to tech.

INC0942528

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, December 30, 2020 9:40 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: Process Partial cancellation: Case id - 1927828 ​ Order Number: 9617189466

External email sender, please take precaution.
Hi Team,

Kindly assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 30 December, 2020 11:07:28
Subject: Process Partial cancellation: Case id - 1927828 ​ Order Number: 9617189466

Hi Team,

Problem statement - The customer is asking for his refund as it's been more than 1 month since the order has been placed. The cancellation is getting failed again and again.

Case id - 1927828
​
Order Number: 9617189466
Order Created: 11/24/2020
AWB - NA
Item: 161690596 - - Printed T-shirt with Round Neck and Short Sleeves
​
Assistance required: Kindly process the cancellation and process the refund for the same.

Regards,
Manish

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