Subject: Re: need POD: Tracking number:SD000525605 Order number: 6246129065
From: Seeta Seeta <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: k nayan <[email-masked]>, Apoorv Joshi <[email-masked]>, Lm-el2 <[email-masked]>, Fauzan Musalman <[email-masked]>, escalations dxbteam <[email-masked]>, ArishLaila <[email-masked]>, Sanjana Suresh <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Msaad <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Aessam <[email-masked]>, Manish Kumar <[email-masked]>, Bhaskar Mandelia <[email-masked]>
Date: Tue, 29 Dec 2020 23:59:21 -0700 (MST)

Hi Akshay, 

We have shared the same POD with the customer, However according to the customer the order was not signed by him and the contact number is also wrong on the order. 

The customer's correct phone number is +966553328398. 

Need your assistance in this case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Akshay Berry" <[email-masked]> 
To: "k nayan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Lm-el2" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "ArishLaila" <[email-masked]>, "Sanjana Suresh" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "Msaad" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Aessam" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Bhaskar Mandelia" <[email-masked]> 
Sent: Sunday, 27 December, 2020 14:54:53 
Subject: RE: need POD: Tracking number:SD000525605 Order number: 6246129065 

Thanks Nayan. 

[ mailto:[email-masked] | @Apoorv Joshi ] Please do the needful. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: K Nayan <[email-masked]> 
Sent: Sunday, December 27, 2020 1:23 PM 
To: Akshay Berry <[email-masked]> 
Cc: [email-masked]; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; ArishLaila <[email-masked]>; Sanjana Suresh <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Muhammad Saad <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Amr Essam <[email-masked]>; Manish Kumar <[email-masked]>; Bhaskar Mandelia <[email-masked]> 
Subject: RE: need POD: Tracking number:SD000525605 Order number: 6246129065 

Thanks Saad 

[ mailto:[email-masked] | @Akshay Berry ] Kindly note the same. 

From: Muhammad Saad < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, December 27, 2020 1:15 PM 
To: ArishLaila < [ mailto:[email-masked] | [email-masked] ] > 
Cc: [ mailto:[email-masked] | [email-masked] ] ; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Sanjana Suresh < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Amr Essam < [ mailto:[email-masked] | [email-masked] ] >; K Nayan < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: need POD: Tracking number:SD000525605 Order number: 6246129065 

External email sender, please take precaution. 

Hi ArishLaila, 

Please check below POD for Your reference, 

Mohammed Saad 
Account Management 
[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fshipa.com%2Flogistics-for-business%2Fshipa-delivery%2F&data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7Ce5a93222abef48de158808d8aa48ff09%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637446577774833369%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=mvmFjTkZdLHpFkvV5bsDZWpkbXmWHFnYVzv9v0H7Wkw%3D&reserved=0 ] 
M: +966593314890 
[ mailto:[email-masked] | [email-masked] ] 
[ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fshipa.com%2Flogistics-for-business%2Fshipa-delivery%2F&data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7Ce5a93222abef48de158808d8aa48ff09%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637446577774843367%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ub0lcnRYsC7JCInX0%2FD8gq%2Fz8k3Zk4lYawHBd7rAoHY%3D&reserved=0 | shipa.com/delivery ] 

On Sun, Dec 27, 2020 at 9:24 AM ArishLaila < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Saad 

Kindly share the POD for below Order 

Tracking number:SD000525605 

Order number: 6246129065 

From: K Nayan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, December 27, 2020 8:26 AM 
To: ArishLaila < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Sanjana Suresh < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: need POD: Tracking number:SD000525605 Order number: 6246129065 

Hi Arish 

Can you check with the Shipa team for the POD of the subjected order. 

[ mailto:[email-masked] | @Ramesh Gottimukkala ] Kindly coordinate for the same. 

Thank you 

K Nayan 

+971-503650952 

+971-045174436 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, December 27, 2020 12:40 AM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Sanjana Suresh < [ mailto:[email-masked] | [email-masked] ] >; K Nayan < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: need POD: Tracking number:SD000525605 Order number: 6246129065 

[ mailto:[email-masked] | @Sanjana Suresh ] [ mailto:[email-masked] | @K Nayan ] Please assist with POD. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | [email-masked] ] 

T: +971 4 5172125 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, December 25, 2020 1:25 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: need POD: Tracking number:SD000525605 Order number: 6246129065 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us in getting POD for the below order as we are not getting any response from Ship team. 

The customer is also threatening to raise the issue to ministry of trade and consumer rights wing. 

Thank you for your help. 

Regards, 

Apoorv 

From: "Ahmed Fathalrahman, Alsharif. Ahmed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 15 December, 2020 05:19:16 
Subject: need POD 

Dear team 

Kindly provide the POD , as the customer confirmed that he did not receive his order , could you please share with me the id of customer or id prove 

Tracking number:SD000525605 

Order number: 6246129065 

Order Date:Nov 23, 2020 

Order value: SAR 166.30 

Regards, 

Ahmed 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7Ce5a93222abef48de158808d8aa48ff09%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637446577774853358%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=C6b8Tq3DcaYEKX4Ehk1M2Btm%2BfgRhN5kD9c6zmijr9o%3D&reserved=0 | 
www.landmarkgroup.com ] 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com