Subject: Re: Late C&C// 6241912633
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Algaili Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>, jessie caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Tue, 29 Dec 2020 22:38:00 -0700 (MST)

Hi Team, 

Kindly assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 15 December, 2020 12:16:45 
Subject: Late C&C// 6241912633 

Hi Team, 

Problem Statement: What is the issue (Late Shipping) C&C. 

Order Date : Nov 13, 2020 
Order ID: 6241912633 
Tracking ID: 624191263322999991 
​Store code: Max60317 
Assistance Required: Need Urgent Delivery 

Issue Description: The customer placed order on Nov 13, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 
Kindly check and assist us to close the issue asap. 

Regards, 
Algaily