Subject: Re: Late Shipping//Order ID: 6237398264
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 29 Dec 2020 21:19:36 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 28 December, 2020 10:35:03 
Subject: Re: Late Shipping//Order ID: 6237398264 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]> 
Cc: "Akshay Berry" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Malik Ismail" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ebrahim" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 24 December, 2020 15:45:24 
Subject: Re: Late Shipping//Order ID: 6237398264 

Hi Jessie, 

Any update on the issue. 

Regards 
Shakeeb 

From: "Jessie Caparas" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ebrahim" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, December 18, 2020 2:51:33 PM 
Subject: RE: Late Shipping//Order ID: 6237398264 

[ mailto:[email-masked] | @Shakeeb Arsalan ] 

Raised to tech INC0933004 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Thursday, December 17, 2020 5:04 PM 
To: Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Late Shipping//Order ID: 6237398264 

External email sender, please take precaution. 

Hi Team, 

Issue statement: items cancellation 

Order Date : Oct 30, 2020 

Order ID: 6237398264 
Items Ids : 
162674158 1 Qty 
162674138 2 Qty 

161112241 1 Qty 

Please assist in getting the items mentioned above cancelled as the cancellation is batting failed. 

Regards 
Shakeeb 

From: "Ebrahim" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, November 17, 2020 1:10:05 PM 
Subject: Late Shipping//Order ID: 6237398264 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Oct 30, 2020 
Order ID: 6237398264 
Tracking ID: NA 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Oct 30, 2020 and till now he has not received the order. As per the hybris the order has no consignment. 
Customer is chasing us for his order so we request you to expedite the delivery date asap. 

Regards, 
Ebrahim Hageb 

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