Subject: Order not delivered (to warehouse) #6249381629
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: HAMZA <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 29 Dec 2020 20:06:23 -0700 (MST)

Hi Team, 

With reference to order # 6249381629 
Tracking ID: RP1202200005535 

The item has been collected from customer on Dec-03-2020 , but till now it has not delivered to WH. Kindly arrange a delivery to WH ASAP. 

Regards, 
Fauzan 

From: "HAMZA" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Wednesday, 30 December, 2020 02:14:15 
Subject: Order not delivered (to warehouse) 

Hi Team. 

Problem Statement: Order not delivered (to warehouse) 
Order Date : Nov 29, 2020 
Order ID: 6249381629 
Tracking ID: RP1202200005535 

Assistance Required: Need Urgent Refund. 
Issue Description: Customer raised a return request on 12/2/20 and as per the tracking website, the items has been collected from the customer on Dec-03-2020 and till now the returned items is not delivered to warehouse so we can initiate the refund of the returned items, kindly check and deliver the items to the warehouse asap. 

Thank you for your help. 

Regards, 
Hamza