Subject: Late Collection - 7419631358
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 29 Dec 2020 19:27:37 -0700 (MST)

Hi Team, 

With reference to order # 7419631358 
Tracking ID: RP1215201000969 

The return request was created on Dec 12 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, 30 December, 2020 06:24:18 
Subject: Late Collection - 7419631358 

Hi Team, 

Problem Statement: Late Collection 
Order Date : Dec 02, 2020 
Order ID: 7419631358 
Return Tracking ID: RP1215201000969 
Assistance Required: Need urgent collection 

Issue Description: Customer raised a return request on Dec 12 and the collection is pending since then. We have raised the same to the LMG twice, but there is no response. 

Kindly assist with the collection asap. 

Regards, 
Nikhil.