Subject: Re: Refund not credited in bank account.
From: MOHAMMAD HUMAYUN <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 29 Dec 2020 15:41:05 -0700 (MST)

PFA 

From: "MOHAMMAD HUMAYUN" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, December 30, 2020 4:09:27 AM 
Subject: Refund not credited in bank account. 

Hi Team, 

Order number: 4517131155 and 4516068932 
Ticket number: 1935801 

Issue: customer is complaining that her refund is not credited in bank account for above 2 orders. Refund was processed on 27/11/20 for these 2 orders. 
Customer has also shared the bank details from 27/11/20 to 27/12/20 but no refund is showing in that. We have also provided RRN number to customer but she visited bank and bank said there is no refund for these 2 RRN. 

Attached the customer bank statement also kindly check and suggest. 

Regards, 
Humayun.