Subject: Re: On validation deduction
From: MOHD SALMAN <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 29 Dec 2020 10:30:06 -0700 (MST)

Hi Team, 

Sorry for the inconvenience 

I tried to find the order ID, but there is no order ID shown in hybris 
Ticket ID is: 1921356 

Regards 
Mohd Salman 

From: "Seeta Seeta" <[email-masked]> 
To: "MOHD SALMAN" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 29 December, 2020 10:40:18 
Subject: Re: On validation deduction 

Hi Salman, 

What kind of escalation is this, NO ORDER NUMBER / NO TICKET ID. How we are supposed to work on these kind of escalation. 

Thanks & Regards, 
Seeta Kunwar 

From: "MOHD SALMAN" <[email-masked]> 
To: "Fauzan Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 29 December, 2020 00:24:59 
Subject: On validation deduction 

Hi Team, 

Customer tried to place an order but the order failed and deducted 158 SAR on 26 Dec 
transaction ID is 0000036113126226 

Phone Number: 0540593440 

Kindly check and suggest. 

Regards 
Mohd Salman