Subject: Re: Refund issue, KNET TICKET
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 29 Dec 2020 09:23:26 -0700 (MST)

Any update? 

From: "yasser lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 23 December, 2020 17:49:18 
Subject: Re: Refund issue, KNET TICKET 

Any update? 

From: "yasser lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 19 December, 2020 19:35:34 
Subject: Re: Refund issue, KNET TICKET 

Any update? 

From: "yasser lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 12 December, 2020 12:57:40 
Subject: Refund issue, KNET TICKET 

Hi Team, 

Subject: Refund issue. 

Order Date : Sep 13, 2020 
Order No: 8202922741 
Total amount: KWD 9.02 
Ticket:1759448 

Issue Description: With reference to the above order, the refund of the partially cancelled items was removed from My Credit in order to be processed to the customer's Knet account. However, the refund has not been processed to the customer's Knet account yet. A knet ticket No. 03611006 was created on 9/22/20 and it is still open. 

Assistance Required: Kindly do the needful. 

Regards, 
Yasser