Subject: Re: WWD DAMAGED ITEM
From: MOHAMMED MURSHED <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Tue, 29 Dec 2020 05:18:24 -0700 (MST)

Hi Team, 

Any Update. 

Regards, 
​M.Murshed 

From: "MOHAMMED MURSHED" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 22 December, 2020 03:55:51 
Subject: WWD DAMAGED ITEM 

Ticket No:1891112 

Problem Statement: WWD DAMAGED ITEM 
Order Date :Sep 25, 2020 
Order ID:6227440977 
Tracking ID:14868236227440977 
Item ID:161397077 
Assistance Required: Damaged Item Received 

Issue Description: Customer emailed us informing that she received the item on 10/5/20 but the item which they recieved is damaged, customer also provided us the picture of damaged item. 
Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
​M.Murshed