Subject: Re: PostaPlus payment need to be refunded#8374015190
From: Samer Salmeh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 29 Dec 2020 05:11:31 -0700 (MST)

Hi Team, 

Any update?? 

From: "Reddy Prasad" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Harish Thakor" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Samer Salmeh" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Midhun Madhu" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mustafa Chakki" <[email-masked]> 
Sent: Saturday, 26 December, 2020 14:33:27 
Subject: RE: PostaPlus payment need to be refunded#8374015190 

Dear Harish 

Can you please check and confirm the receipt of COD cash for order # 8374015190 

Regards 

Reddy Prasad 

From: Seeta Seeta <[email-masked]> 
Sent: Friday, December 25, 2020 10:40 AM 
To: Rashid Gafoor Kaskar <[email-masked]>; Reddy Prasad <[email-masked]> 
Cc: Harish Thakor <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Samer Salmeh <[email-masked]>; Apoorv Joshi <[email-masked]>; Midhun Madhu <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Jessie Caparas <[email-masked]>; Mustafa Chakki <[email-masked]> 
Subject: Re: PostaPlus payment need to be refunded#8374015190 
Importance: High 

External email sender, please take precaution. 

Hi Mustafa, 

Can you please check and let us know the status about the refund as the customer is chasing us for his refund. 

Thanks & Regards, 
Seeta Kunwar 

From: "Reddy Prasad" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Mustafa Chakki" < [ mailto:[email-masked] | [email-masked] ] >, "Harish Thakor" < [ mailto:[email-masked] | [email-masked] ] >, "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "midhun madhu" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammad Shababe Quamar" < [ mailto:[email-masked] | [email-masked] ] >, "jessie caparas" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 18 December, 2020 21:02:40 
Subject: RE: PostaPlus payment need to be refunded#8374015190 

Please confirm if COD cash is received from postaplus deposit for order # 8374015190 

Regards 

Reddy Prasad 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, December 18, 2020 12:31 PM 
To: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] >; Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Mustafa Chakki < [ mailto:[email-masked] | [email-masked] ] >; Harish Thakor < [ mailto:[email-masked] | [email-masked] ] >; Rashid Gafoor Kaskar < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Samer Salmeh < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Midhun Madhu < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: PostaPlus payment need to be refunded#8374015190 
Importance: High 

[ mailto:[email-masked] | @Reddy Prasad ] 

Can you please help on this? 

It’s been pending for such a long time. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, December 18, 2020 11:25 AM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Mustafa Chakki < [ mailto:[email-masked] | [email-masked] ] >; Harish Thakor < [ mailto:[email-masked] | [email-masked] ] >; Rashid Gafoor Kaskar < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Samer Salmeh < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Midhun Madhu < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: PostaPlus payment need to be refunded#8374015190 

External email sender, please take precaution. 

Hi Team, 

Can you help in getting the issue below closed. 
it is pending since long time 

Regrads 
Shakeeb 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Mustafa chakki" < [ mailto:[email-masked] | [email-masked] ] >, "Harish thakor" < [ mailto:[email-masked] | [email-masked] ] >, "Rashid Kaskar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "midhun madhu" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 30, 2020 12:06:42 PM 
Subject: RE: PostaPlus payment need to be refunded#8374015190 

[ mailto:[email-masked] | @Mustafa Chakki ] [ mailto:[email-masked] | @Rashid Gafoor  Kaskar ] [ mailto:[email-masked] | @Harish Thakor ] 

Can you please help on the below? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 30, 2020 10:35 AM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mustafa Chakki < [ mailto:[email-masked] | [email-masked] ] >; Harish Thakor < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Samer Salmeh < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Midhun Madhu < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: PostaPlus payment need to be refunded#8374015190 

External email sender, please take precaution. 

Hi Team, 

Please update on the issue as the customer is chasing us. 

Regards 
Shakeeb 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Mustafa chakki" < [ mailto:[email-masked] | [email-masked] ] >, "Harish thakor" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "midhun madhu" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, November 20, 2020 11:13:11 AM 
Subject: RE: PostaPlus payment need to be refunded#8374015190 

[ mailto:[email-masked] | @Fauzan  Ahmad . Musalman ] 

Check with our finance team and not Farah. 

[ mailto:[email-masked] | @Mustafa Chakki ] [ mailto:[email-masked] | @Harish Thakor ] 

Kindly check please. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | [email-masked] ] 

T: +97145172087 

From: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, November 19, 2020 8:11 PM 
To: [ mailto:[email-masked] | [email-masked] ] 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Samer Salmeh < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Midhun Madhu < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Subject: PostaPlus payment need to be refunded#8374015190 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

With reference to order # 8374015190 

Tracking ID: 100040864235 

The order is COD order but customer paid the amount to PostaPlus, and the order returned to WH. Kindly assist us to refund the amount. 

Regards, 

Fauzan 

From: "Samer Salmeh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, November 19, 2020 9:27:54 PM 
Subject: Refund not processed order #8374015190 

Hi Team, 

order Id: 8374015190 

Order Status: NOT_DELIVERED 

Payment Details: as hyprs Cash On Delivery 

The customer paied the value online as per attached. 

Kindly check and do the needful. 

Regards, 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ http://www.landmarkgroup.com/ | www.landmarkgroup.com ] 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com