Subject: Re: Refund 9607197101
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Musaed <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>
Date: Tue, 29 Dec 2020 04:35:38 -0700 (MST)

Hi Team, 

With reference to the order number: 9607197101 
RMA: 1000063774 

The above mentioned RMA is showing refund in progress for a long time, following Jira was raised regarding the same to get it processed: https://landmark.atlassian.net/browse/REL-128277 by Mahmoud. However, as per Jira they are asking to check with OMS. 

Can you please assist in getting this refund processed. Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammad Musaed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, December 21, 2020 1:30:57 PM 
Subject: Refund 9607197101 

Hi Team, 

Order number :9607197101 
RMA: 1000063774 

The refund has been processed ,However still in progress we have escalated on jira we informed refund processed on 07-12-2020 . 

Kindly check and process the refund asap. 

Regards,