Subject: RE: Deduction [email-masked]
From: Akshay Berry <[email-masked]>
To: Mohammed Athar <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 29 Dec 2020 11:31:00 +0000

Looping @Shakeeb Arsalan<mailto:[email-masked]> Please get the details from the customer to check further.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Mohammed Athar <[email-masked]>
Sent: Monday, December 28, 2020 9:14 PM
To: Akshay Berry <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: RE: Deduction [email-masked]

Hi Akshay,

Please provide the order id  or auth code or card number to track the payment details.

Thanks & Regards,
Athar Mohammed,
Extn 3183

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 27, 2020 5:50 PM
To: Mohammed Athar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: FW: Deduction [email-masked]<mailto:[email-masked]>
Importance: High

Hi Athar,

Could you please check and confirm if there is a double payment captured.

With registered  email  id  : [email-masked]<mailto:[email-masked]>
The customer is claiming he got deduction  on  5/12/2020 by amount 328.70
Transaction id :0000034000230166

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 27, 2020 2:59 PM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Mohammad Musaed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Deduction [email-masked]<mailto:[email-masked]>
Importance: High

@Akshay Berry<mailto:[email-masked]>

Can you please check on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 26, 2020 11:56 AM
To: Akshay Berry <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Mohammad Musaed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Deduction [email-masked]<mailto:[email-masked]>

External email sender, please take precaution.
Hi Team,

Please assist regarding the following concern.

Regards
shakeeb

________________________________
From: "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 2:11:44 PM
Subject: Deduction

Hi  Team,

With registered  email  id  : [email-masked]<mailto:[email-masked]>
The customer is claiming he got deduction  on  5/12/2020 by amount 328.70
Transaction id :0000034000230166
Screen id :ARBS2104

Kindly check and update us asap .

Regards,

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