Subject: NDR refund issue
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 29 Dec 2020 04:10:15 -0700 (MST)

Hi Team, 

Problem Statement: NDR refund issue 

Order ID: ​6256592792 
Order Date :Dec 21, 2020 
Tracking ID: ​CRDSAL0134987020 
Ticket No: 1914556 

Issue Description: As per the hybris, the status is showing NOT_DELIVERED. The customer is asking for a refund. 

kindly do the needful. 

Regards, 
Yasser