Subject: Re: Refund Approval for missing item
From: AKASH YADAV <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 29 Dec 2020 02:35:49 -0700 (MST)

Hi Team, 

Please provide us any update on below case. 

Thanks 

From: "AKASH YADAV" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 27 December, 2020 18:08:37 
Subject: Refund Approval for missing item 

Hi Team, 

Problem Statement: Refund Approval for missing item. 

Ticket ID:1765251 

Order Date: Nov 20, 2020 
Order ID: 6244782253 
Concept : BABYSHOP 
AWB: Z2352463 
Item Value: SAR1,199.00 
Missing item Name : 162079122 - - Joie Spin 360 Baby Car Seat 

Issue Description: "Joie Spin 360 Baby Car Seat" was missing from the shipment. We had escalated the issue to the warehouse and they didn't ship the item. 

Assistance Required: Request you to provide a refund approval for missing item so that we can close this case. 

Thank you for your help! 

Thanks and Regards 
Akash Yadav