Subject: Refund Not Processed
From: OMAR ZUBARIYA <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 29 Dec 2020 02:32:38 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Nov 24, 2020 
Order ID: 9617310066 
Tracking ID: 
RMA: 1000350893 
Child Ticket: 1916431 
Assistance Required: Need refund for customer. 
Issue Description: As per the Aramex website the return items has been returned to WH and The customer says that he has returned Items (160270864 - - Solid T-shirt with Crew Neck and Short Sleeves) Quantity 10 to the courir , but in hybris the quantity recovered from the customer is one only and the refund is (16.1168) for one product and only, And the customer complains that the refund amount must be for 10 pieces , till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
Omar.