Subject: RE: Refund Not Processed//Order ID: 9606350573
From: Mohd Imran <[email-masked]>
To: Vaibhav Ohri <[email-masked]>, Ashish Karini <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, "Anwar P. Panery" <[email-masked]>, Dipesh Regmi <[email-masked]>, Akshay Berry <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Tue, 29 Dec 2020 08:44:49 +0000

Hi @Vaibhav Ohri<mailto:[email-masked]>,

Please update on this.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Shakeeb Arsalan <[email-masked]>
Sent: Tuesday, December 29, 2020 12:14 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Anwar P. Panery <[email-masked]>; Vaibhav Ohri <[email-masked]>; Ashish Karini <[email-masked]>; Dipesh Regmi <[email-masked]>; Akshay Berry <[email-masked]>; Jessie Caparas <[email-masked]>
Subject: Re: Refund Not Processed//Order ID: 9606350573

External email sender, please take precaution.
Hi Team,

Any update on the issue.

Regrads
Shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>, "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>, "ashish karini" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "anwar panery" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 21, 2020 10:17:29 PM
Subject: Re: Refund Not Processed//Order ID: 9606350573

Hi Team,

Please submit the below order to the WH team so we can process the refund to the customer.

Regards
Shakeeb

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 26, 2020 5:16:07 PM
Subject: Refund Not Processed//Order ID: 9606350573

Hi Team,

Problem Statement: Refund Not Processed
Order Date : Oct 4, 2020
Order ID: 9606350573
Tracking ID: RP1005001203
RMA: 1000041274

Assistance Required: Need refund for customer.

Issue Description: As per the fareye website the return item has been returned to WH on Oct-07-2020 and the WH has responded saying that (The return not yet received from the courier) but it has been returned and till now the RMA not processed kindly check and process the RMA asap and update us.

Regards,
Ebrahim Hageb

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