Subject: RE: refund approval for missing item-9618968761
From: Mohd Imran <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Jessie Caparas <[email-masked]>, KISHAN SINGH <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 29 Dec 2020 08:02:22 +0000

Already refunded

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, December 29, 2020 10:13 AM
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; KISHAN SINGH <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: refund approval for missing item-9618968761
Importance: High

External email sender, please take precaution.
Hi Jessie,

Kindly assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "KISHAN SINGH" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 20 December, 2020 13:13:26
Subject: refund approval for missing item-9618968761

Hi Team,

Problem Statement:  ​Missing item

Order Date : Nov 29, 2020

Order ID: 9618968761
Tracking ID: ​FP113020002406
Assistance Required: Need ​refund approval

Issue Description:  As per the status, all the items is showing delivered, however customer is complaining that the item: Lee Cooper Men's Silver Chronograph Metal Strap Watch LC06904.390 is missing in her consignment. By courier end they said order had one container and they never opened order or did any partial delivery and by warehouse side they shipped all the items.

Kindly provide the approval for 216 AED.  item 162623593 - - Lee Cooper Men's Silver Chronograph Metal Strap Watch LC06904.390

Awaiting for your response.

Regards
Krishan

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