Subject: Gift Card issue
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], sreejith radhakrishnan <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>
Date: Tue, 29 Dec 2020 00:55:10 -0700 (MST)

Hi Team, 

Card NO 1609979989911721751980608 
Pin code 1147 

Issue description: the customer got the Gift Card (PFA) and it is for 500 SAR, as per him he used 300 only 
and now he is not able to redeem the remaining 200 

Can you please check and confirm how much did the customer use from this gift card. 

Regards 
Shakeeb